Below are answers to the questions we are most frequently asked. Please read these before contacting us.

Q. How can I get a trade credit account with D. MacIntyre & Son Ltd?

A. Please contact our offices and we will either email or post a copy of our trade application form. Alternatively, you may download a pdf here. You may also complete our online application here.

Q. How can I contact D MacIntyre & Son Ltd?

A. Click on the 'Contact Us' link which is to be found on the bottom of every page. Alternatively, you can click here.

Q. Can I buy products directly from MacIntyre?

A. MacIntyre are importers of professional hair products and suppliers to the wholesale trade only.

Q. What is the guarantee/warranty period on electrical products?

A. The standard warranty period for all of our electrical products is 12 months from date of purchase. You will need to provide proof of purchase when returning any item. However, in the case of Mikado by Kodo straighteners we offer an 18 month guarantee.

Q. I have a faulty product that is still within its warranty period. What should I do?

A. Return it to the place from which it was purchased, along with proof of purchase. Your stockist will be able to organise a repair or replacement for you.

Q. I have a faulty product that is outside its warranty period. What should I do?

A. We have an authorised service agent who will be happy to repair your product if possible. Simply return it to Brian Scott Services, 307 Heath Road, Leighton Buzzard, Beds, LU7 8AX. Telephone 01525 373035. Mobile: 07932 607387.

Q. Where do I get my scissors sharpened/refurbished?

A. The sharpening of professional scissors is highly specialised and should only be attempted by a competent service agent. Contact Scissor Pro, 47 Glenwood Drive, Irby, Wirral, CH1 4UQ. Telephone: 0151 648 4144. Fax: 0151 648 4144.